The C-box Mini will occasionally flash 20 times to indicate a voltage issue with the battery. If you are experiencing this, please contact customer support at support@kandypens.com
This usually indicates a poor connection between your cartridge and your battery. Try to rotate the cartridge inside the device, adjust the magnetic adapter alignment, and clean connection area and you should see instant results.
KandyPens, Inc
14255 N. 79th St.
Ste. 8 & 9, Scottsdale, AZ 85260
Here at KandyPens, we are fiercely committed to selling our products to adults 21 years of age or older. Our products are NOT for smoking tobacco or to administer illicit drug use of ANY kind. Our products are for aromatherapy purposes ONLY.
Thank you. - KP Fam