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Compatible with
Liquid
Oil
This usually indicates a connection error. Try cleaning off the connection points on the battery and cartridge, or try to use another cartridge with the device. Be careful not to overtighten, once you feel resistance in turning that cartridge you should be good to vape.
This typically happens when the device is overtightened. Try unscrewing the cartridge just a little bit and see if that improve airflow. If this does not improve the use of your device, contact support@kandypens.com
This may indicate damage to the battery, or a faulty charger. Overtightening of the cartridge may cause damage to the battery, as will improper cleaning, or even supercharging of the battery. Make sure to only use the charging equipment that comes with your device. If this problem persists, please contact support@kandypens.com
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