"This is supposed to be leak proof, how come my pods are leaking?"
This can happen with physical damage to the pod, but also from quick and easy
mistakes that are easily avoidable. Avoid quick changes in elevation (i.e: Getting on
an airplane) when you have a completely full pod, and ensure you exclusively use
liquid vaping material with your Rubi pod.
"How often do you have to change Pods?"
This can vary from user to user, as how much you use the pod every day will
effect its average lifespan. With proper care, we expect a new pod to last around 1-
2 weeks of daily usage.
"My Device won't stop lighting up/flashing when not in use".
Some material may have gotten down into your battery, or your battery may
have been supercharged. Avoid using any charging equipment that did not come
with the device, and avoid adapters that are rated higher than 1 Amp. If you are
experiencing these issues, please contact us at support@kandypens.com for
warranty support.